All orders are dispatched on regular working days, Monday to Friday. We aim to dispatch all orders within 2 working days, however, please note that during sale periods delays may be incurred due to increased volume.
The below shipping times should be used as a guide only and are based on time from dispatch. DMY BY DMY cannot be responsible for delays as a result of remote delivery locations, national holidays, customs delays or adverse weather conditions.
- Standard (3 working days) – Free
- Next Working Day (Order by 1pm) – £5.00
- Saturday Delivery (Order by 1pm Friday) – £8.00
Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Italy, Ireland, Isle of Man Luxembourg, Monaco. Netherlands, Portugal, Spain, Switzerland
- Standard (Within 4 working days) – £9.95
- Express (Next Working Day – Order by 12pm) – £16.95
Albania, Andorra, Bosnia, Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Iceland, Latvia, Liechtenstein, Lithuania, Malta, Moldova, Montenegro, Norway, Poland, Romania, San Marino, Serbia, Slovakia, Slovenia, Sweden, Ukraine
- Standard (Within 6 working days) – £14.95
- Express (Within 2 working days) – £21.95
- Within 3 working days – $16.95
- Within 4 working days – £15.00
- Within 5 working days – £16.95
- Within 6 working days – £15.00
- Within 7 working days – £20.00
All of our deliveries feature full online tracking. Once your order has been dispatched you will receive a shipping confirmation email with your tracking number. You can click on this tracking number to view your shipment’s progress.
Duties and Taxes
For deliveries within the EU, we operate on a DDP (Delivered Duty Paid) basis. This means that all import taxes and duties will be included in the price of the goods in your order.
For all deliveries outside the EU (including Channel Islands), we operate on a DDU (Delivered Duty Unpaid) basis so once your order arrives at its destination you will be responsible for the required import duties, customs and local sales taxes levied by the destination country, in order to release your order from customs. Our courier will contact you with the details of any import charges to be paid. Please be aware that we cannot advise you what the cost will be as these charges can vary according to country. Please contact your local customs office to find out more information.
Please note that we do not deliver to PO Box addresses.